The Government exists to serve the community well within available resources. To this end, it recognises the need for the community to be well informed about the Government, the services it provides and the basis for policies and decisions that affect individuals and the community as a whole.

The Code on Access to Information (the Code) defines the scope of information that will be provided, sets out how the information will be made available either routinely or in response to a request, and lays down procedures governing its prompt release.

The Code authorises and requires civil servants, routinely or on request, to provide information unless there are specific reasons for not doing so. These reasons are set out in Part 2 and will normally be referred to if a request for information is refused.

Requests for information will be handled as promptly and helpfully as possible and if necessary, members of the public may be approached to clarify their requests or the requests may be directed to the most appropriate department. Procedures will be kept as simple as possible.

The Code also sets out procedures for review or complaint if a member of the public considers that the provisions of the Code have not been properly applied.

The Code can be accessed at http://www.access.gov.hk.

• The department has designated an Access to Information Officer who is responsible for ensuring that requests for information under the Code on Access to Information are properly dealt with in accordance with the specified procedure.
• Requests for information or records held by the department may be made by letter or application form.
• The letter or completed application form can be sent to RTHK Access to Information Officer either

by mail : Broadcasting House, 30 Broadcast Drive, Kowloon by fax : 2338 0279 by email : aio@rthk.hk

• Other than publications which are available free of charge, or at a cost specified, photocopying charge will be levied for photocopying black and white in relation to your application. Applicant will be advised in advance of the charge to be levied.
• For enquiries, please telephone 2338 6308 during office hours.