This leaflet summarizes the services provided by Radio Television Hong Kong (RTHK) and the standards you can expect. It also explains the steps you can take if you have a complaint or a comment.

1. RTHK: Hong Kong's Public Broadcaster

RTHK is the sole public broadcaster in the HKSAR. Its primary obligation is to serve all audiences, including special interest groups. Its mission is to provide diversified radio and television services that are distinctive and of high quality, in news and current affairs, arts, culture and education. RTHK is editorially independent and its productions guided by professional standards enshrined in the RTHK Producers Guidelines.

Vision and Mission statement of RTHK:

- To be a leading public broadcaster in the new media environment.

- To inform, educate and entertain our audiences through multi- media programming.
- To provide timely, impartial coverage of local and global events and issues.
- To deliver programming which contributes to the openness and cultural diversity of Hong Kong.
- To provide a platform for free and unfettered expression of views.
- To serve a broad spectrum of audiences and cater to the needs of minority interest groups.