Q1. What is RTHK Mine? RTHK Mine is a radio mobile application produced by the New Media Unit of RTHK. It provides live radio broadcasts, radio archive, video clips, weather forecast and traffic news. Users can also customize their favourite playlist. With a Wi-Fi connection or mobile phone network, you can enjoy a personalized RTHK anytime, anywhere! Q2. What are the system requirements for RTHK Mine?
Device: iPhone 7, 7+, 8, 8+, X or later, Android phone Q3. Is RTHK Mine free? Yes, RTHK Mine is completely free and available to all iOS and Android users. Users may download it for free at iTunes App Store or Google Play. RTHK does not charge any fees for it. While RTHK Mine is a free service, data transmission fees may be incurred for receiving/ transmitting data through mobile devices, and such function may be not applicable for your monthly plan. Please consult your mobile phone network on the actual fee arrangement before using the application. Q4. Where can I download RTHK Mine?Users may download it at iTunes App Store or Google Play. Q5. How to use RTHK Mine?You can listen to radio live of 7 channels, 6-month radio archive, weather forecast and traffic news. Simply click the play button and add programmes to your Favourite list. Q6. What is a "Timer"?Simply set the countdown function in ‘Timer’, and fall asleep to your favourite streaming programmes. Q7. Can I share the content in RTHK Mine with my friends in social networks?Yes, you can certainly share your favorite radio programme in RTHK Mine with your Facebook friends, Twitter followers, email recipients and also friends on Line, WeChat and WhatsApp etc.. Just click on the sharing button at top right corner of each “Episode”. Q8. The player sometimes gets buffered or unsmooth. What’s wrong?The internet connection may be unstable or inadequate in speed. Please check the condition of internet access of your device. You can even enquire about the network issues from your Internet Service Provider (ISP). Q9. May I download content from RTHK Mine?Unfortunately, this isn't possible. However, you are always welcome to enjoy content in RTHK Mine with 3G, 4G or Wi-Fi connections. Q10. Whom can I contact if I have other ideas or queries about RTHK Mine?Our support team can be contacted at any time if you have any ideas or problems. Just send an email with a detailed description of the issue. Email: webmaster@rthk.hk |
