In 2008-09, focus group discussions and advisory panel will be held to collect views on programming development for radio, television and internet services. Some of the ideas raised may subsequently turn into programme initiatives or use as reference for future programme development.

In September 1998, RTHK published a set of working guidelines to reflect and codify established editorial practices for producers to follow. The document was last updated in June 2003, and is available from the RTHK website http://www.rthk.org.hk
A Memorandum of Understanding setting out RTHK's voluntary compliance with the Codes of Practice on programme standards issued by the Broadcasting Authority (BA) was signed between the Broadcasting Authority, Commerce and Economic Development Bureau (then Information Technology and Broadcasting Bureau) and RTHK in October 1999.

RTHK will effectively monitor its services and complaints against it. Complaints against RTHK also included those lodged with the Broadcasting Authority and Television Entertainment Licensing Authority. RTHK will provide replies or interim replies within 10 days to any complaints. All the complaints will be investigated and thorough answers will be given to the complainants.

Any comments and suggestions can be addressed to the RTHK Service Hotline at 2272 0000. If the case requires detailed investigation, we will issue an interim reply within 10 days. If you feel that your comments or suggestions have not been dealt with adequately, please write to the Director of Broadcasting at the address below. 　　Radio Television Hong Kong 　　Broadcasting House 　　30 Broadcast Drive, Kowloon

You can make enquiries to our Corporate Communications Unit at the above address; please call 2339 6402 or 2339 7669; fax 2336 9314 or 2338 4151; or e-mail them at ccu@rthk.org.hk.